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Reno, NV

Same-day pet care
in Reno, NV

We provide same-day pet urgent care for dogs, cats, and exotic pets with non-life-threatening issues—so your pet can be seen quickly with quality care. Walk-ins are always welcome, though we recommend saving your spot online ahead of time to reduce wait times and keep the lobby calm and stress-free for your pet.

dog-vet-assistant-evs-pet-urgent-care-northrbook

7

days a week — same-day visits

In-house

labs, X-ray & diagnostics

ER Alternative

Lower cost & wait time

Records

sent to you and your primary vet

VISIT US

EVS of Reno, Nevada

ADDRESS
365 Brinkby Ave
Reno, NV 89509
HOURS · OPEN 7 DAYS

SUN: 11 AM – 6 PM

MON: 8 AM – 8 PM

TUE: 12 PM – 8 PM

WED: 12 PM – 8 PM

THUR: 12 PM – 8 PM

FRI: 8 AM – 8 PM

SAT: 11 AM – 6 PM

PHONE
EXTRA SERVICES
OUR SERVICES

If it's urgent but not life-threatening,
we've probably seen it.

Limping or lameness

Wounds, cuts, scrapes

Sprains & minor injuries

Pain or discomfort

Broken or torn nails

Swelling or bruising

Expert Care for Your Unique Companions

We’re proud to offer urgent care for exotic pets at EVS Pet Urgent Care of Reno. Visit our page to learn more about the unique species we treat and the types of cases we handle.

​Avian Species (Birds)
Parrots, pigeons, chickens & more
Small Mammals
Rabbits, guinea pigs, ferrets & more
Reptiles & Amphibians
Snakes, lizards, turtles & more
Other Exotics
Call us to see if we treat your pet!
DONT SEE YOUR PET'S ISSUE?

Call us. We'll listen

Every pet is a little different, and every owner knows when something's off. If you're not sure, a quick call with our team usually sorts it. No guilt-trip, no upsell.

(877) 874-4838 · 7 days a week

KNOW THE DIFFERENCE

We’re urgent care —
not an emergency room.

Our sole focus is pet urgent care — for the moments that need same-day attention but aren’t life-threatening. A couple of things fall outside what we do, and we’ll always point you the right way.

Preventive & routine care

Vaccines, wellness exams, and preventative mediation are best handled by your primary vet.

Hospitalization & surgery

We don’t admit pets for hospitalization or perform surgical procedures (i.e., spays/neuters).

FOR LIFE-THREATENING CASES, GO STRAIGHT TO AN ER
Difficulty breathing 

or severe respiratory distress

Unconsciousness or collapse

unresponsive or fainting

Uncontrolled bleeding

that won't stop

Severe trauma

or broken bones

Non-stop seizures

or convulsions

For life-threatening emergencies, go to your nearest emergency veterinary hospital.

Not sure if it’s an emergency? Call us — we’ll help you decide where to go.

Possible poisoning?

For any poison-related emergencies, please contact ASPCA Poison Control first — call (888) 436-4435 or visit their website.

HOW CHECK-IN WORKS

It all happens in the EVS Check-In app.

way less stress.

Use it right in your browser or download the app — either way, you’ll check in, hold your spot in line, and wait at home instead of the lobby. Here’s how it works.

01
Create your pet's profile
Set up your pet in the EVS Check-In app or right from our website — it only takes a minute.
02
Tell us what's going on
Share your pet's symptoms and complete their health history forms — about 5 minutes.
03
Reserve your spot in line
Pick an arrival window to hold your place in the queue. It's a saved spot, not a fixed appointment, so you wait at home, not in the lobby.
04
Get the text, then head in
We'll text you when it's almost your pet's turn, and you should head into EVS Pet Urgent Care.
READY WHEN YOU ARE
Check in from your browser
Go straight to our web check-in — nothing to install. Create an account and add your pet’s profile once, and next time you can reserve your spot in just a few taps.
Or download the app
Prefer a tap from your home screen? Download the EVS Check-In app. Your account and pet profiles stay saved, so booking your spot next time is even faster.
Android app store button
Apple store button

It all happens in the EVS Check-In app.

*Wait times are approximate and can vary based on the cases being treated.

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LEADERSHIP

Meet Our Managing Doctor

Dr. Carolyn Waller, DVM

With over 20 years of experience in veterinary medicine, Dr. Carolyn Waller brings advanced expertise in small animal, avian, and exotic pet care to our Reno urgent care team. A graduate of Ross University with clinical training at Tufts, she has completed intensive internships in avian and exotic medicine and has worked across emergency, critical care, and integrative veterinary services.

As a dedicated veterinarian and devoted mother, Dr. Waller believes in supporting work-life balance within the profession and delivering clear, reassuring communication to every pet parent. At EVS Pet Urgent Care, she is proud to help families get fast, high-quality care when their primary vet is unavailable and the ER isn’t the right fit.

THE EVS DIFFERENCE

Urgent care that puts your pet —
and your peace of mind — first.

Check-in from home
Save your spot online. Wait on the couch with your pet, not in a noisy lobby.
No surprises, ever
We walk you through the plan and your options up front — so you always know what's happening and why.
An affordable ER alternative
By focusing strictly on Urgent Care, we avoid the high overhead of a full ER—saving you on typical emergency visit fees.
Real-deal team
DVMs and pet professionals who chose urgent care because they genuinely love it.
Same-day diagnosis
In-house labs, X-ray, and diagnostics mean we can assess and start treating today.
Partnering with Your Vet
We're not trying to replace your primary vet. Full records go to them after every visit.
TESTIMONIALS

What pet parents say

(in their own words)
5 star google review

"EVS was amazing. Our poor boy had a gash on his leg. They cleaned it up and stitched it up. They sent him home looking all special. We were done in about an hour. They were so nice to work with, it was easy to make an appointment. They explained everything so well. We were very happy. Highly recommend."

Kim S.

Pet Owner · EVS of Kissimmee

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