Office visit pricing — Dogs & Cats $115.00 · Exotics (Reno, NV only) $130.00
Credit card payments only—
cash & checks are not accepted.
Reno, NV
Same-day pet care
in Reno, NV
We provide same-day pet urgent care for dogs, cats, and exotic pets with non-life-threatening issues—so your pet can be seen quickly with quality care. Walk-ins are always welcome, though we recommend saving your spot online ahead of time to reduce wait times and keep the lobby calm and stress-free for your pet.

7
days a week — same-day visits
In-house
labs, X-ray & diagnostics
ER Alternative
Lower cost & wait time
Records
sent to you and your primary vet
VISIT US
EVS of Reno, Nevada
ADDRESS
365 Brinkby Ave
Reno, NV 89509
HOURS · OPEN 7 DAYS
SUN: 11 AM – 6 PM
MON: 8 AM – 8 PM
TUE: 12 PM – 8 PM
WED: 12 PM – 8 PM
THUR: 12 PM – 8 PM
FRI: 8 AM – 8 PM
SAT: 11 AM – 6 PM
Expert Care for Your Unique Companions
We’re proud to offer urgent care for exotic pets at EVS Pet Urgent Care of Reno. Visit our page to learn more about the unique species we treat and the types of cases we handle.
Avian Species (Birds)
Parrots, pigeons, chickens & more
Small Mammals
Rabbits, guinea pigs, ferrets & more
Reptiles & Amphibians
Snakes, lizards, turtles & more
Other Exotics
Call us to see if we treat your pet!

DONT SEE YOUR PET'S ISSUE?
Call us. We'll listen
Every pet is a little different, and every owner knows when something's off. If you're not sure, a quick call with our team usually sorts it. No guilt-trip, no upsell.
(877) 874-4838 · 7 days a week
KNOW THE DIFFERENCE
We’re urgent care —
not an emergency room.
Our sole focus is pet urgent care — for the moments that need same-day attention but aren’t life-threatening. A couple of things fall outside what we do, and we’ll always point you the right way.
Preventive & routine care
Vaccines, wellness exams, and preventative mediation are best handled by your primary vet.
Hospitalization & surgery
We don’t admit pets for hospitalization or perform surgical procedures (i.e., spays/neuters).
FOR LIFE-THREATENING CASES, GO STRAIGHT TO AN ER
Difficulty breathing
or severe respiratory distress
Unconsciousness or collapse
unresponsive or fainting
Uncontrolled bleeding
that won't stop
Severe trauma
or broken bones
Non-stop seizures
or convulsions
Possible poisoning?
For any poison-related emergencies, please contact ASPCA Poison Control first — call (888) 436-4435 or visit their website.
HOW CHECK-IN WORKS
It all happens in the EVS Check-In app.
way less stress.
Use it right in your browser or download the app — either way, you’ll check in, hold your spot in line, and wait at home instead of the lobby. Here’s how it works.
01
Create your pet's profile
Set up your pet in the EVS Check-In app or right from our website — it only takes a minute.
02
Tell us what's going on
Share your pet's symptoms and complete their health history forms — about 5 minutes.
03
Reserve your spot in line
Pick an arrival window to hold your place in the queue. It's a saved spot, not a fixed appointment, so you wait at home, not in the lobby.
04
Get the text, then head in
We'll text you when it's almost your pet's turn, and you should head into EVS Pet Urgent Care.
READY WHEN YOU ARE
It all happens in the EVS Check-In app.
*Wait times are approximate and can vary based on the cases being treated.

LEADERSHIP
Meet Our Managing Doctor
Dr. Carolyn Waller, DVM
With over 20 years of experience in veterinary medicine, Dr. Carolyn Waller brings advanced expertise in small animal, avian, and exotic pet care to our Reno urgent care team. A graduate of Ross University with clinical training at Tufts, she has completed intensive internships in avian and exotic medicine and has worked across emergency, critical care, and integrative veterinary services.
As a dedicated veterinarian and devoted mother, Dr. Waller believes in supporting work-life balance within the profession and delivering clear, reassuring communication to every pet parent. At EVS Pet Urgent Care, she is proud to help families get fast, high-quality care when their primary vet is unavailable and the ER isn’t the right fit.






