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Our Reno Location
VISIT US
Open 7 days a week, EVS Pet Urgent Care of Reno provides fast, compassionate care for dogs, cats, and exotic pets.
Address
365 Brinkby Ave
Reno, NV 89509
Hours
Sun: 11 AM – 6 PM
Mon: 8 AM – 8 PM
Tue: 12 PM – 8 PM
Wed: 12 PM – 8 PM
Thu: 12 PM – 8 PM
Fri: 8 AM – 8 PM
Sat: 11 AM – 6 PM
Open 7 days a week
OUR SERVICES
Common Issues We Treat
We handle a wide range of non-emergency, but urgent pet health concerns with expert care and compassion.
Vomiting & diarrhea
Ear infections
Limping, sprains, minor injuries
Behavior Changes or Concerns
Eye irritation
Gastrointestinal conditions
Coughing, sneezing, mild respiratory issues
Skin issues (hot spots rashes)
Broken or torn nails
Lameness/Limping
Pain or discomfort
Anal gland issues
Urinary issue
Ain't doing right
Ate something I shouldn't have
End-of-Life Care & arrangements
What We Don't Treat
Our sole focus is on pet urgent care — therefore, we don’t treat the following:
Preventive care such as vaccines.
Life threatening cases — We do not hospitalize or provide surgical care.
For any poison-related emergencies, please contact ASPCA Poison Control first. Call them at (888) 436-4435 or visit them on their website.
Don't See Your Pet's Issue?
We understand how worrying it can be when your pet isn't feeling well. Even if you don't see your pet's specific condition listed, we may still be able to help. Every situation is unique, and our compassionate team is here to guide you.
Give us a call — a friendly team member is always happy to listen, answer your questions, and help you determine the best next steps for your furry (or scaly!) family member.
Expert Care for Your Unique Companions
We’re proud to offer specialized urgent care for exotic pets at EVS Pet Urgent Care of Reno. Visit our page to learn more about the unique species we treat and the types of cases we handle.
Avian Species (Birds)
Parrots, pigeons, chickens & more
Small Mammals
Rabbits, guinea pigs, ferrets & more
Reptiles & Amphibians
Snakes, lizards, turtles & more
Other Exotics
Call us to see if we treat your pet!
EASY PROCESS
How Check-In Works
We’ve streamlined the process so you spend less time waiting and more time with your pet — reducing stress for both of you.
1
Check-In Online
Complete our simple online form with your pet's information
2
Wait From Home
Once checked-in you will be added to the wait que. No need to sit in a crowded lobby — relax at home with your pet.
3
Receive a Notification
We'll notify you when it's nearly your turn to head to EVS with your pet.
4
Arrive at EVS
Just check in at the kiosk on arrival — we’ll get your pet into an exam room as soon as possible.
LEADERSHIP
Meet Our Managing Doctor
Dr. Carolyn Waller, DVM
With over 20 years of experience in veterinary medicine, Dr. Carolyn Waller brings advanced expertise in small animal, avian, and exotic pet care to our Reno urgent care team. A graduate of Ross University with clinical training at Tufts, she has completed intensive internships in avian and exotic medicine and has worked across emergency, critical care, and integrative veterinary services.
As a dedicated veterinarian and devoted mother, Dr. Waller believes in supporting work-life balance within the profession and delivering clear, reassuring communication to every pet parent. At EVS Pet Urgent Care, she is proud to help families get fast, high-quality care when their primary vet is unavailable and the ER isn’t the right fit.
THE EVS DIFFFERNCE
Why Pet Owners Choose EVS
Urgent care that puts your pet — and your peace of mind — first. Fast, caring, and community-focused.
Shorter Waits Than ERs
Skip the long emergency room wait times. Get your pet seen faster.
Check-In From Home
Save your spot online and wait comfortably at home. Reducing both pet and owner anxiety.
Same Day Diagnosis & Treatment
With in-house labs, X-ray, and advanced diagnostic tools, we can assess your pet quickly and begin treatment the very same day.
Experienced Team
Dedicated urgent care veterinarians who genuinely care about your pets.
Transparent Pricing
Know what to expect — every treatment plan and all associated costs are explained upfront. No surprise bills, no hidden fees.
Partnering with Your Vet
We work with your primary veterinarian — not replace them. After your pet’s visit, we send full medical records to your regular vet so follow-up care is seamless.
Testimonials
What Pet Parents Say About Our
Urgent Vet Care Services
Real experiences from pet owners who found the care they needed at
EVS Pet Urgent Care
"The best place to take your sick pup for urgent care. The staff is awesome and so sweet. Dr Walker and her assistant Luna gave me the peace of mind I desperately needed. They got my pup taken care of very fast they did not try to sell me on anything I didn’t need. they were up front about the cost and gave us the best care possible all at a cost that was by far below what I expected to pay! I have 3 furry babies and any time they urgently need care they will be seeing the awesome team here thanks a million"
Zack S.
Pet Owner • EVS of Reno
"They were quick, explained everything very well and multiple times if asked, and on top of that treated my cat as gently as I hoped. Very upfront with how much it would cost and the check in on the website made it easy for me."
Audrey B.
Pet Owner • EVS of Reno
"A great experience at EVS this past weekend. The ladies working on Saturday were great. I have a particularly sassy cat that needed X-rays and the team was so great with her. They handled her with patience and kindness. Gave me a ton of helpful information and a care plan for my feline that was on budget for what I could afford. I even got a call back the next day from the doctor to check on her. I’ve never experienced that kind of care and service from a pet urgent care. Thank you for love and care that came from EVS. Vela is doing better and resting comfortably and Mama can finally breathe again. If we ever have another pet emergency, this will be my first call!!"
Krysta S.
Owner • EVS of Reno
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