EVS is a walk-in clinic — no appointment needed. We strongly recommend saving your spot in line before you arrive using the EVS Check-In app (Apple and Android) or at evs.pet/evs-check-in. This lets you wait at home and receive a notification when it's almost your turn, skipping the lobby entirely.

All of our clinics operate 7 days a week to serve you and your pets! For specific hours, please check your location’s page:

📍Northbrook, IL

📍Kissimmee, FL

📍Reno, NV

📍Niagara County, NY

While we always welcome walk-ins, the best way to ensure a quick visit is to join our Virtual Queue.

• Save your spot: Use the EVS Check-In app (iOS/Android) or visit our website.

• Wait comfortably: Stay home until you receive a notification that we’re ready for you.

• Why check in? It reduces stress for your pet and minimizes your time in the waiting room.

In all of our locations, we treat dogs and cats. In our Northbrook, IL and Reno, NV locations, we also treat exotic pets.

Learn more about the exotic pets we treat here.

For specific questions about your pet, please reach out to us at 877-URGI-VET (874-4838)

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If you are worried, we are here to help. At EVS Pet Urgent Care, we specialize in those "in-between" moments where your pet needs a doctor, but perhaps not the ER.

• Evaluation: Bring your pet in for a professional assessment.

• Expert Guidance: We will determine if the issue can be treated on-site or requires a specialist.

• Virtual Queue: To keep the experience stress-free, check in online so you can wait at home until we’re ready to see you.

Yes, after your pet's visit, we will send a detailed medical report to your primary veterinarian so they can continue your pet’s care.

Emergency animal hospitals handle life-threatening cases — severe trauma, poisoning, difficulty breathing — and are open 24/7 with higher costs and longer waits. Pet urgent cares, like EVS, treats non-life-threatening but urgent conditions when your primary vet is unavailable. EVS does not hospitalize pets or perform surgery.

EVS Pet Urgent Care has clinics in the following locations:

• Kissimmee, Florida

• Northbrook, Illinois

• Reno, Nevada

• Niagara County, New York

All of our EVS locations are open 7 days a week.