We don’t take appointments, but you can reserve your place in line for same-day visits. EVS Pet Urgent Care is a walk-in clinic, so you’re welcome to come anytime during our open hours. To make your visit more convenient, we highly recommend that reserve your spot in our virtual que from our website or through the EVS Check-In app. This lets you wait from the comfort of your own home—instead of the lobby—and you'll be notified when you're third in line so you know when to head to the clinic. Reserve your spot in our virtual que online here.(https://www.evs.pet/evs-check-in) You can also download our app, EVS Check-In, and save your spot from there. https://static.wixstatic.com/media/b37b9a_bd9111351f424fdf937942036d03bcb4~mv2.png https://static.wixstatic.com/media/b37b9a_ebae9a073fce4275a1f04a3c51274f77~mv2.png

Yes, you can walk in without an appointment. However, we strongly recommend reserving your spot in line ahead of time by using our website or the EVS Check-In app. (https://www.evs.pet/evs-check-in)This allows you to pre-register your pet, reduce wait times, and enjoy a smoother, less stressful experience for both you and your pet. Reserve your spot in our virtual queue here.(https://www.evs.pet/evs-check-in)

All of our clinics operate 7 days a week to serve you and your pets! For specific hours, please check your location’s page: 📍Northbrook, IL(https://www.evs.pet/locations-hours-illinois) 📍Kissimmee, FL(https://www.evs.pet/locations-hours-florida) 📍Reno, NV(https://www.evs.pet/locations-hours-nevada) 📍Niagara County, NY(https://www.evs.pet/locations-hours-new-york)

While we always welcome walk-ins, the best way to ensure a quick visit is to join our Virtual Queue. • Save your spot: Use the EVS Check-In app (iOS/Android) or visit our website.(https://www.evs.pet/evs-check-in) • Wait comfortably: Stay home until you receive a notification that we’re ready for you. • Why check in? It reduces stress for your pet and minimizes your time in the waiting room.

In all of our locations, we treat dogs and cats. In our Northbrook, IL and Reno, NV locations, we also treat exotic pets. Learn more about the exotic pets we treat here.(https://www.evs.pet/exotic-pets) For specific questions about your pet, please reach out to us at 877-URGI-VET (874-4838) .

If you are worried, we are here to help. At EVS Pet Urgent Care, we specialize in those "in-between" moments where your pet needs a doctor, but perhaps not the ER. • Evaluation: Bring your pet in for a professional assessment. • Expert Guidance: We will determine if the issue can be treated on-site or requires a specialist. • Virtual Queue: To keep the experience stress-free, check in online (https://www.evs.pet/evs-check-in)so you can wait at home until we’re ready to see you.

Yes, after your pet's visit, we will send a detailed medical report to your primary veterinarian so they can continue your pet’s care.

The main differences between an animal ER and urgent care are cost, wait time, and the services provided. Animal ERs handle life-threatening emergencies like severe trauma, poisoning, or difficulty breathing and are open 24/7. They often have longer wait times and higher costs due to the critical nature of the cases they treat. Urgent care, like ours, focuses on non-life-threatening but urgent issues—such as minor wounds, ear infections, or allergic reactions—when your primary veterinarian is unavailable. Urgent care tends to be more affordable, with shorter wait times, but we do not hospitalize pets or perform surgeries.

EVS Pet Urgent Care has clinics in the following locations: • Kissimmee, Florida(https://www.evs.pet/locations-hours-florida) • Northbrook, Illinois(https://www.evs.pet/locations-hours-illinois) • Reno, Nevada(https://www.evs.pet/locations-hours-nevada) • Niagara County, New York(https://www.evs.pet/locations-hours-new-york) All of our EVS locations are open 7 days a week.