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What to expect at EVS

Know exactly
what happens,
before you walk in.

A sick or hurt pet is stressful enough — the visit shouldn’t be a mystery. Here’s the whole process, start to finish: check in from home, get seen by a vet the same day, and leave with a clear plan. No surprises, no guesswork.

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STEP ONE · BEFORE YOU ARRIVE

It starts on your phone,
from your couch.

Download the EVS app or check in on our site to save your spot in line. Fill out your pet’s history before you arrive — so when you get here, we can get started faster.

Walk-ins are always welcome.
But we strongly recommend checking in with the EVS Check In app — online or download it from the app store. Clients who register on the app get priority in line

App = priority

01
Create your pet's profile
Add your pet and tell us what’s going on, then complete their medical history forms — all in a few minutes.
02
Reserve & wait from home
Save your spot in line and relax at home — no crowded lobby. You’ll keep your place in the queue.
03
Get the text, then head in
We'll text you when it's almost your pet's turn, and you should head into EVS Pet Urgent Care.
The single best way to prepare:  register and fill out your pet’s history forms on the app before  you arrive. It’s the one thing that saves you time in the clinic — so we can start diagnostics and treatment faster.
Android app store button
Apple store button
ONCE YOU'RE HERE

Your visit, step by step

From the exam room to the car ride home — here’s exactly how your pet’s visit unfolds.

STEP 2
Comprehensive exam & consultation
Upon arrival one of our veterinary assistants reviews your pet’s history and symptoms, then our veterinarian performs a full physical exam to determine relevant testing and treatment. 
STEP 3
Treatment plan review
Before anything happens, we walk you through the recommended plan and exactly what it costs. Nothing moves forward until you say go — no surprise bills, ever.
STEP 4
Diagnostics & treatment
If diagnostics are needed, we’ll explain why first. We run in-house labs and X-ray right here — X-rays are read by a radiologist — and all results come back during your visit. You’ll get same-day answers that determine the next steps in treatment.
STEP 5
Discharge & at-home recovery
You’ll leave with clear at-home care instructions, medication if necessary, and an understanding on what the next steps are. The record from your pet's visit will be sent both to you and your family veterinarian for all necessary follow-ups. 
FREQUENTLY ASKED

The stuff pet parents ask us most

PET NOT ACTING RIGHT?

We’re here when you need us.

​Reserve your place in line from home, or find your nearest EVS location. Either way — you’ll be seen the same day.
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